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FAQS

Do I need a referral to see an Osteopath?
Osteopaths are primary health care professionals which means you do not need a referral from your Doctor. Simply call and make an appointment.

We will endeavor to work in conjunction with your GP/healthcare professional in order to provide the best possible care and treatment outcome for you.

What should I expect during my first consultation?
Upon arrival to your first treatment, there is some basic paperwork to fill out that may take 5-10 minutes to complete. We kindly suggest arriving early to allow some time for this.

Typically, your first treatment will last for up to 45 minutes to allow your Osteopath to ask you questions about your presenting condition(s) and relevant medical history at the beginning. They are also trained to perform basic medical examinations, such as neurological and orthopedic testing if required.

A typical treatment will then continue with soft tissue massage to the targeted muscular areas, followed by gentle mobilisation techniques. Post-treatment advice on self-care, posture, exercise and stretching will also be given.

Some patients may experience slight discomfort following their treatment. This discomfort may start immediately or 1-2 days after the treatment. This typically subsides quickly, within a 1-2 days as a rough guide.

Although every “body” is unique, as a realistic guideline, most acute cases will generally require 3-5 treatments for the full effects of Osteopathy to be gained. A famous Osteopathic maxim is “find it, fix it and leave it alone!” Once a favourable treatment outcome is reached, the patient is encouraged to maintain their health by exercise and stretching.

Feel free to ask as many questions as you like during the consultation, or even phone us and talk to one of the Osteopaths.

Can I use my Medicare card or private health insurance?
Medicare Claims and the Chronic Disease Management (CDM) Plan
Medicare does not cover Osteopathic treatment unless you are under a Chronic Disease Management plan (formerly known as Enhanced Primary Care ECP) organised by your General Practitioner.

The Chronic Disease Management plan (formerly known as Enhanced Primary Care) is an addition to the Medicare scheme which allows eligible patients with chronic conditions up to five allied health services such as Osteopathy per year.

It is up to your GP’s discretion as to whether you are eligible to participate in this program. If you wish to choose a CDM plan, you will need to organize this with your General Practitioner prior to your first Osteopathic consultation. Once in place, you will be able to claim back a portion of the treatment cost from Medicare.

Private Health Insurance
You can claim your Osteopathic treatment on Private Health Insurance where ‘extras or axillary’ cover a portion of the treatment cost.

Is Osteopathy claimable under WorkSafe or Veterans' Affairs?
Osteopathic treatment is claimable under WorkSafe or Veterans’ Affairs.

You must be able to provide details of your WorkSafe claim number and details for your case and the name of the contact person you were given from the insurer.

Patients who are covered by the Department of Veterans’ Affairs must first obtain a referral from their General Practitioner made out to their Osteopath.

Are there side effects to Osteopathy?
Osteopathy is a safe hands-on treatment modality that offers patients an option other than drugs or surgery to address pain or dysfunction in the body.

As a result of gentle mobilisation and stretching joints and muscles, some patients may experience slight discomfort following their treatment. This discomfort may start immediately or 1-2 days after the treatment. This typically subsides quickly, within a 1-2 days as a rough guide.

The risk of major adverse effects following manual therapy is low. Some of the mild to moderate symptoms you may experience include:

• Tenderness, soreness and/or achiness
• Fatigue
• Headache
• Light-headedness
• Generalised discomfort
• Mild bruising
• Clicking joints

After these post-treatment symptoms have subsided, you are likely to find the presenting complaint your Osteopath has treated has also subsided.

How many treatments will I need?
The aim of Osteopathy is not to pre-book set appointment dates months in advance. The number of treatments required will depend on the nature of the patients’ condition, overall health and fitness, and their willingness to do the prescribed rehabilitation.

Although every “body” is unique, as a realistic guideline, most acute cases will generally require 3-5 treatments for the full effects of Osteopathy to be gained. A famous Osteopathic maxim is “find it, fix it and leave it alone!” Once a favourable treatment outcome is reached, the patient is encouraged to maintain their health by exercise and stretching. For longer standing conditions, more regular treatments may be required.

Still have questions? Please feel free to contact us.

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